website templates

Focused Services

As CX consultants operating in the MENA region, we provide customer experience insights, in a non-intrusive, tech-driven way. We adopt the best available technologies, from customer emotion recognition to customer physical space assessment, and we use a proprietary analytical methodology to deliver tangible insights

Customer Emotions
Customer Flow
Customer Retention
Customer Insights

Scope

Mobirise

Why

We intervene to identify specific customer emotions and behavioral reactions away from one-size-fits-all approaches

Mobirise

Where

Many retail businesses and brands can't assess the behaviors of their customers, especially in large retail areas. Our interventions provide a clearer picture, as well as needed areas of interventions, to improve customer experience, and retention


Mobirise

How

We rely on a mix of technologies to evaluate customer engagement, emotions, as well as message attractiveness

Objectives

We strive to achieve ambitious, yet realistic, success objectives for complex projects

88%

Emotion Assessment

82%

Customer Experience

80%

Retail Improvements

Contact Us

Please feel free to send us a message for additional information and intervention scope